Thursday, February 21, 2008

IE crashes in NetSupport School client

There was a problem encountered while using Net Support School. NetSupport School is basically a software that helps to connect, monitor and keep control on the client(student) machines. Once you use "NetSupport School tutor" and block a few restricted sites to the student machines...the IE automatically crashes as you lunch it in client machines. The problem seems to be that if any student tries to visit any restricted site then IE crashes with no warnings or errors. This becomes a big problem when the default homepage for IE (which is generally a Microsoft pointed LinkId) is set up and once anyone launch the IE..(poof) it goes off.
I was looking around the internet for the solution of this problem and could not find one. If anybody has encountered such a problem and has the solution for it...please let me know. The temporary solution for this seems to be to set up the default homepage of IE in every client machine to one of the approved sites and train student not to visit the restricted sites.

If any questions, please leave comments I will reply as soon as possible.
Thanks

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